IN THIS ISSUE
PERSONALIZED PRICING... EASIER SAID THAN DONE
CRM VALUE -- WHAT GUARANTEE?
RECORD 3000 USERS SUPPORTED ON ORACLE 8i
Executive Editor-at-Large Inderpal Bhandari presents a guest editorial by Virtual Gold's Acting Director of Research:
The business-to-consumer space of e-commerce is becoming a mainstream part
of the economy. But relative to the business-to-business space, the
prospects for revenue growth pale in comparison. Although there are new and
interesting business models associated with e-commerce, success in the
business-to- consumer space still depends on the ability to maintain a
profit margin. But the particular nature of the Internet can make this
difficult, so personalized and dynamic pricing strategies are seen as
necessary. In this column, I take a look at some of the complex issues that
need to be addressed in order to implement personalized and dynamic pricing.
Actuate Provides e.Reporting for SingleSourceIT
Actuate Corporation, a leader in e.Reporting for e.Business, announced its
e.Reporting solution for delivering business information over the Internet
will be deployed by SingleSourceIT, a comprehensive end-to-end solution for
Global 2000 organizations to acquire and manage their IT assets.
Blue Isle Releases InTouch 3.0
Blue Isle announced the release of Blue Isle InTouch 3.0, the next
generation release of Blue Isle's enterprise scale, systems management,
process automation and data flow system. InTouch 3.0 offers tight
integration with Hyperion Essbase OLAP Server.
First of Omaha Selects Business Objects Solutions
Business Objects announced that First of Omaha Merchant Processing has
selected Business Objects to provide an e-BI extranet for its merchant
customers. In addition, FNNI, a multi-bank holding company with more than $8
billion in assets, selected Business Objects for its internal e-BI standard.
Cognos Introduces E-Applications For Oracle
Cognos, a leading strategic vendor of enterprise business intelligence
(BI) solutions for e-business, announced from the Oracle Applications Users
Group (OAUG) conference, that they are the first BI vendor to offer packaged
e-Applications for Oracle's e-Business Suite.
Frost & Sullivan Survey Finds CRM Products Lackluster
A new end-user satisfaction survey conducted by Frost & Sullivan reveals
that the perception of the overall CRM (customer relationship management)
market performance from a client perspective does not correspond to the hype
whipped up around vendors and solutions in the marketplace.
Computer Sciences Corp and DATATRAK Announce Alliance
Computer Sciences Corporation and DATATRAK International Inc announced an
alliance to launch E-CRF, a joint application service provider (ASP)
offering that allows the life sciences industry to collect clinical trial
data via the Internet.
DMR Consulting Joins Microsoft World-Wide BI PAC
DMR Consulting, a leading global provider of e-consulting services and
business solutions, announced that the Microsoft Corp has selected it to
serve on the software company's World-Wide Business Intelligence Partner
Advisory Council (PAC).
FileTek Appoints Clements Director of Biz Development
FileTek Inc announced the appointment of David Clements as Director of
Business Development. FileTek is the developer of StorHouse, a software
database product for mass storage. Mr. Clements will work out of the
company's Santa Ynez, California office.
Geac Computer Corp Acquires Gazette Technologies
Geac Computer Corporation Limited announced that it has acquired the
assets of the Gazette Technologies unit from Gazette Communications Inc - a
U.S. based, private media organization.
The Haley Enterprise Adds Zenon Piotrowski
The Haley Enterprise, a company whose capabilities enable business
professionals to directly manage their processes using business knowledge,
announced that Zenon Piotrowski has joined the company as executive vice
president of Sales and Marketing.
Norman Rich Appointed as Pres and CEO of Desius, LLC
Hanover Direct Inc and RS Software (India), Ltd announced that Norman A.
Rich has been appointed to the position of president and CEO of Desius, LLC,
the e-commerce software, systems and development business-to-business joint
venture between the two companies.
LifeMetrix Unveils Web-based Integrated Care Mgt System
LifeMetrix unveiled its Web-based Integrated Care Management (ICM) System.
The system is successfully implemented in a variety of settings ranging from
medium-sized PPOs to large integrated delivery systems and large HMOs
managing multiple diseases.
MGM Grand Hotel Inc Selects Epsilon
Epsilon announced that MGM Grand Hotel, Inc based in Las Vegas, Nev., has
selected Epsilon to assist the company with its database and Internet
marketing efforts.
Consolidated Stores Selects MicroStrategy's BI Platform
MicroStrategy Incorporated, a leading worldwide provider of Intelligent E-
Business software, announced that Consolidated Stores has selected
MicroStrategy's Intelligent E-Business Platform to anchor a new sales and
inventory analysis application aimed at significantly improving closeout
store retail operations.
Micrografx and Minitab to Create Integrated Solutions
Micrografx Inc and Minitab Inc, are working together to create best-in-
class, integrated solutions for Six Sigma process management and statistical
analysis. Micrografx and Minitab will assist organizations undergoing Six
Sigma initiatives to improve the quality of their business processes.
First Union Deploys MITI PRM Solution
Marketing Information & Technology Inc announced that First Union
Corporation selected MITI to develop a customized PRM solution using MITI's
Acquire suite of services. First Union has deployed and is using the MITI
solution to optimize new customer prospecting and acquisition efforts.
Market Perspectives Launches Cyber-View
Cyber-View, a new online service that allows businesses to measure and
improve the effectiveness of their Web sites in real-time, combines
professional survey design, data capture, data management, reporting &
analysis, and specialized tools, all tailored to bring Web marketers maximum
value based on their unique business objectives.
NetScout Systems Unveils nGenius E-Business System
NetScout Systems Inc unveiled the nGenius e-business performance
management system. Geared towards keeping the e-business infrastructure
always up and running, nGenius is the industry's first, real-time,
system-wide performance management solution for visibility and control of
both the front and back-office network.
Oracle/Compac Support Over 3000 Simultaneous Users
In an industry benchmarking first, more than 3,000 concurrent users of
Oracle Applications 11.03 have been supported on Oracle8i Release 2 using
Oracle Parallel Server. This effectively shatters the previous single
instance record of 1,792 concurrent users.
M&I Bank Selects Quadstone For Competitive CRM Edge
Quadstone announced that Marshall & Ilsley Corp (M&I) has selected and
installed Quadstone's Decisionhouse software to direct and better target its
marketing campaigns. M&I selected Decisionhouse to quickly transform its raw
customer data into easily understood, predictive models of customer
behavior.
SAS Launches New Pilot Program for Gov't and Academia
SAS Institute, a market leader in integrated data warehousing and decision
support, announced the Pilot Program, a new offering designed specifically
for government and academic customers.
Smith-Gardner Launches Effort to Expand Sales Force
Smith-Gardner unveiled its plans to build upon its sales resources to meet
the demand for its new e-business suite of applications, Ecometry. As part
of this corporate initiative, Smith-Gardner has already increased its sales
force by more than 20 percent in the first quarter of 2000.
SPSS/e.Intelligence Introduce Web-Based Predictive BI
Bringing predictive business intelligence to the Web, SPSS Inc announced
an OEM agreement with e.Intelligence Inc. Under the agreement,
e.Intelligence will incorporate analytical forecasting technology from SPSS
into its Web-optimized, business-to-business demand planning solution.
Exodus Selects Sun to Power Service Metrics Offering
In a significant expansion of their existing relationship for the delivery
of mission-critical Internet services, Sun Microsystems Inc and Exodus
Communications Inc announced that Sun will provide the platform for Exodus'
Web site performance monitoring services.
UUNET Opens Two New Internet Data Centers in NYC
UUNET, an MCI WorldCom Company, announced the opening of two new Internet
data centers in New York City, bringing the total number of data centers
online to 13 worldwide. The new data centers will offer businesses enhanced
colocation hosting services to run business-critical applications over the
World Wide Web.
Walker Announces New Release of Horizon OLAP
Walker Interactive Systems Inc announced immediate general availability of
Release 2.0 of Walker Horizon OLAP Reporting and Analysis. New features of
the release further increase the benefits that financial executives reap
from time and cost efficient, self-service access to vital business
information and financial analysis insight.
Windows NT and Linux Platforms Show Greatest Potential
Windows NT and Linux were the only two server platforms identified by
survey respondents as "business-critical computing environments" within
their enterprises, according to a new survey-based study published by IDC
Latin America.
"Demand forecasting starts with a simple question, 'how much?', but answering that question is not simple."
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